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Sony gets a lesson in why pissing off hackers is bad

Started by BDSooner72, April 23, 2011 @ 03:01 PM

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BDSooner72

http://blog.us.playstation.com/2011/04/22/update-on-playstation-network-qriocity-services/

No PSN lately?  Sony confirms that hackers be the problem.


An external intrusion on our system has affected our PlayStation Network and Qriocity services. In order to conduct a thorough investigation and to verify the smooth and secure operation of our network services going forward, we turned off PlayStation Network & Qriocity services on the evening of Wednesday, April 20th.

Still down as of today.


This is all due to their going after and suing this dude and a few others.

http://en.wikipedia.org/wiki/George_Hotz


Brad Company

http://www.psu.com/news/11425

It makes sense that it was a little deeper than an ordinary denial of service attack.

http://blog.us.playstation.com/2011/04/23/latest-update-for-psnqriocity-services/

"Rebuilding" sounds a bit more serious than just fixing an outage.

BDSooner72

If I was a Playstation Plus member I would definitely be expecting a refund.


Brad Company

I am...and I'm not.
Adding an extra month would be alright,but I suspect a free movie rental may be the most we get.

I'm just glad I do virtually all of my online gaming on 360.

BDSooner72


Brad Company

#6
If I didn't like it as a BR/CD player,I'd be of half a mind to trade the whole thing in,plus the games.

Edit: They just patched the Show :)


BDSooner72

Yeah I just saw that.  I used to have a PSN account and wonder if old account would be affected. I need to see if I can remember what my account was and what info is still left there.  I know I used my debit card in the PSN store a few times.  The more I think about it the CC used back then was an old debit card and had already expired. Still this is some scary stuff for those who do use their CC.

I can imagine that many people will be switching over to use PSN Network cards.



BDSooner72

Sony is trying to make good. Far more than I expected.

Each territory will be offering selected PlayStation entertainment content for free download. Specific details of this content will be announced in each region soon.
All existing PlayStation Network customers will be provided with 30 days free membership in the PlayStation Plus premium service. Current members of PlayStation Plus will receive 30 days free service.
Music Unlimited powered by Qriocity subscribers (in countries where the service is available) will receive 30 days free service.



Jason

Sony security hole exposes another 24.6 million accounts

Just when you thought things couldn’t get any worse for Sony: Hours after shutting down access to its Sony Online Entertainment service, the company announced another security intrusion that exposed information on an additional 24.6 million accounts.

Sony says hackers infiltrated the Sony Online Entertainment (SOE) systems around the same time as the recent break-in to Sony’s PlayStation Network (PSN). Data thieves made away with personal information from approximately 24.6 million SOE accounts, according to Sony.

An “outdated database from 2007″ was also copied which included 12,700 credit card and debit card numbers and expiration dates from customers in Austria, Germany, Netherlands and Spain. Sony noted that credit card security codes were not included in that database.

SOE systems power Sony’s multiplayer online games including EverQuest II, Free Realms and DC Universe Online. The service went down Monday morning in the United States with a maintenance message. Sony has since followed up with more details.

Over the weekend Sony executives held a press conference to discuss security problems with its PlayStation Network (PSN) and Qriocity media streaming service. Around April 18, data thieves broke into PSN and Qriocity’s databases and made away with personal information on 77 million account holders, including, possibly, credit card information on about 10 million subscribers.

The company failed to acknowledge the data breach until almost a week after it shut down access to the PSN and Qriocity services, raising sharp criticism from PSN users, security analysts and others.

A contrite Kazuo Hirai and other Sony executives took the dais at the Sunday press conference to apologize to Sony users affected by the initial security failure, promising to make amends by offering free access to PlayStation Plus content and other benefits.
Similarly, Sony is promising to overhaul SOE’s security procedures, and is offering some tepid enhancements to help encourage players to come back, once service has been restored.

This latest fiasco tips the total number of affected Sony user accounts to more than 100 million. While it looked like Sony had some hope of digging out from the initial PSN catastrophe intact, anyone who’s ever given Sony a credit card must be looking askew at the company now.

Source: ZDNet.com

BDSooner72

http://www.destructoid.com/sony-only-900-of-our-stolen-credit-cards-were-active-200301.phtml

Yesterday, it was revealed that Sony Online Entertainment got itself hacked for a laugh. The result was the theft of 12,700 credit card numbers. Yet more bad PR and panic circulated the Internet, but there's a bit of "good" news for those potentially affected -- only 900 of these cards were active.

-----------------

So they have that going for them.  No bows for only 900 credit cards. 

Brad Company

Here's the details of the "make good" Sony offer now that PSN is back up;http://blog.us.playstation.com/2011/05/16/details-for-playstation-network-and-qriocity-customer-appreciation-program-in-north-america/

I'll get LBP and Super Stardust and my 2 extra months of Plus out of the deal.
Glad to get rosters for the Show again,too.

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